The VanMoof comeback after insolvency
VanMoof is back! After its sensational insolvency in 2023 and subsequent relaunch under new management, the revamped S5 and A5 e-bikes have been available again since April 2024. But is this comeback more than just a fresh coat of paint? The iconic design remains, but according to VanMoof, significant improvements have been made under the hood to enhance reliability. A recent video review showcases the bike in detail, while other tests and user reports are already raising critical questions about the technology, the price of around €3,300, and its competitiveness. Is the completely revamped VanMoof S5 really worth buying in 2024/2025?
The revised VanMoof S5 remains true to the iconic design, but the technology and service are being put to the test.
design & Design: Familiar elegance with subtle updates
Visually, the S5 is unmistakably a VanMoof. The minimalist, elegant design language with the continuous top tube and integrated lighting remains – a timeless eye-catcher in city traffic.
- Color options & Finish: In addition to light gray, there is now a glossy dark gray version. The video review notes that the welds are less noticeable on this darker version. The overall workmanship gives a high-quality impression.
- Revised brake levers: One minor update is the narrower, more delicate brake levers, which are supposed to be more stable. They worked flawlessly in the test ride, even if they felt a little unusual at first.
- Frame height: The S5 frame has been lowered by 5 cm to better fit riders from 165 cm tall (the A5 model with a lower entry is designed for riders from 155 cm tall).
Technical overhaul: More than just cosmetic?
The crucial question after the insolvency is reliability. VanMoof emphasizes that they have made improvements in this area, also based on data from the faulty first generation:
Internal improvements (according to VanMoof and testers):
- New firmware release to fix connectivity issues.
- Improved water resistance.
- screws (z.B(e.g., on the brake lever) should come loose less easily.
- Reinforced motor mount and longer connector for improved durability and maintenance.
- New saddle connection that should no longer sag.
- Improved e-shifter calibration (now also self-performable).
- Optimized energy efficiency (but not confirmed in some tests).
Quality control:
An additional check in the Netherlands is intended to ensure delivery quality.
But: User reports and tests mention a potential software issue with newer test bikes – an occasional mechanical "pop" sound when stationary, presumably from the KickLock. Although VanMoof classifies this as rare, it raises questions about quality control despite all efforts. Users also report that the annoying melody during the (often necessary) firmware updates persists.
Driving experience: Smooth with strong boost, but weaknesses in the details
The driving experience of the S5 is described in the video as familiar and pleasant; other testers share a similar view but also express reservations:
- Motor & Support: The Gen 5 front motor is extremely quiet and, thanks to the torque sensor, delivers very natural assistance. The riding experience is smooth and intuitive. A slight whirring sound was noticed during engine braking in the video test.
- Boost button: With 68 Nm of torque, the boost provides a powerful surge for climbs and starts from a standstill. However, caution is advised on loose surfaces (loss of traction at the front wheel).
- Automatic 3-speed electronic transmission: The electronic Sturmey-Archer transmission works better than in the S3, but according to testers it is not as smooth as competing products (z.B(Enviolo). Occasional shifting jerks or "clicks" can occur, especially during hard pedaling. The ability to individually adjust shift points via app is a plus. However, critics question whether a complex e-shifting system is even necessary on a city bike with a strong boost – the argument being, "The world has moved on from e-shifters."
- comfort & Handling: A comfortable saddle, upright riding position, and wide tires ensure a comfortable ride on asphalt. The brakes are highly praised. The weight is approximately 23 kg.
- Reach: VanMoof promises a range of up to 60 km in Power mode. However, in tests from last year (2023), under real-world conditions (full power, boost, cool temperatures), ranges of only around 45-50 km were often achieved with the 487 Wh battery – similar to the S3 with its larger battery. Whether the 2024 version will be significantly more efficient remains to be seen.
Smart features & Connectivity: Lots of features, but also a lot of gimmicks?
VanMoof traditionally scores points here, but not everything is entirely convincing:
- Halo Rings: The new LED rings on the handlebars replace the matrix display. They show speed, battery level, etc. While stylish in the video, users and testers say they are barely readable in sunlight and rather "gimmicky".
- KickLock: The ingenious integrated rear wheel lock with alarm function remains a highlight.
- App & Tracking: The app is clearly laid out and offers many settings. Apple's "Find My" feature is integrated.
- SP Connect Mount & USB-C: The integrated phone holder and charging port are practical additions.
- Multifunctional buttons: Newly added buttons below the bell and boost allow u.aThis includes changing the support level or activating (rather rudimentary and sometimes embarrassingly sound-accompanied) turn signals. Critics, however, rate their usefulness as minimal ("features for the marketing checklist").
- Peace of Mind Service: Important change: The previous "Peace of Mind" theft protection and recovery service will no longer be available for the new models. not More options are offered. However, traditional insurance policies are of course still possible.
Video review: The new VanMoof S5 in detail
For a detailed visual impression and the comprehensive driving impressions from the original review, watch this video:
Price, service, and the big picture: A riskier investment?
At just under €3,300, the S5 is more expensive than previous VanMoof generations and positions itself in the upper mid-range. Accordingly, some reviews after the relaunch were more critical, also due to increased competition (z.BThe Cowboy Cruiser is cheaper; the Veloretti Ace 2, at a similar price, is considered equal or better.
- Load: The battery remains permanently installed and must be charged on the bike (charging time approx. 6.5 hours). There are currently no plans for an external "click-on" battery.
- Service network: VanMoof is now relying on partner workshops instead of its own stores. This is potentially an improvement, but the network is new and still needs to prove itself.
- Proprietary parts: A large portion of the components are VanMoof-specific. This means a strong dependence on the manufacturer and its (newly established) service network – a risk for a company that has just emerged from insolvency. Proximity to a certified service partner is essential.
Conclusion: A design icon with a question mark – Who should consider the S5 (2024)?
The VanMoof S5 remains a beautiful, smart e-bike with a unique riding experience and clever details like the KickLock. The quiet motor and powerful boost make it fun to ride.
However, the criticisms carry more weight than before: The price is high, and the competition is fierce. Despite improvements, reliability still needs to prove itself in the long term (see reports of software problems with test bikes). Some features, such as the Halo Rings or the additional buttons, seem more like gimmicks. The e-shifting system is no longer state-of-the-art, and the reliance on proprietary parts and an unproven service network under new management represents a significant risk. The discontinuation of the "Peace of Mind" service is also a drawback.
Per & Contra VanMoof S5 (2024/2025)
- Per:
- Iconic, minimalist design
- A very pleasant, natural driving experience & quiet motor
- Powerful Boost Mode
- Ingenious KickLock & good app integration
- Practical mobile phone holder with charging port
- Contra:
- High price in a competitive environment
- Reliability not yet proven despite improvements (new bugs?)
- Some features seem "gimmicky" (halo ring visibility, multifunction buttons).
- E-shifter not as smooth as top competitors/Complexity questionable
- Battery permanently installed
- Dependence on proprietary parts & new, unproven service network
- "Peace of Mind" service discontinued
Verdict:
The VanMoof S5 (2024) is an e-bike for those who appreciate distinctive design and smart integration, and are willing to pay a premium price and accept a certain degree of risk regarding service and long-term durability. Those seeking maximum reliability, a replaceable battery, or the smoothest shifting might find better (and/or cheaper) alternatives. The S5 has many appealing features – whether these justify the extra cost and potential drawbacks is a decision each rider must make. It's a balancing act with more uncertainties than with previous models.
